General Care Questions
How do I clean alpaca textiles?
Alpaca textiles should be gently hand washed in cold water using a mild detergent or baby shampoo. Avoid wringing or twisting to prevent damage. Lay flat to dry.
Can I machine wash alpaca products?
We do not recommend machine washing your alpaca products. It is best to hand wash or spot clean to help protect the fibers.
What should I do if my alpaca item gets stained?
Blot the stain immediately with a damp cloth. For tougher stains, use a small amount of mild detergent diluted in water and gently dab—avoid rubbing.
Can I spot-clean alpaca products?
Yes, spot-clean small areas with a damp cloth and mild detergent. Rinse carefully and let air dry.
What should I do if my alpaca product pills?
Pilling is natural for alpaca products over time. Use a fabric shaver or gently remove pills by hand.
Why is my alpaca product shedding, and how do I stop it?
Shedding is common with new alpaca items and will lessen with time. Shake the product gently outdoors and avoid wearing or putting it over other textured fabrics.
How durable are alpaca products?
Alpaca textiles are naturally durable and long-lasting when cared for properly. Avoid rough handling and exposure to sharp objects.
Can alpaca products be repaired if damaged?
Yes, minor tears can be mended by a professional specializing in fine textiles. Contact us for recommendations if needed.